In industry, human factors is the study of how humans behave physically and psychologically in relation to particular environments, products, or services.
They affect how people do their jobs. They are the social and interpersonal skills, such as communication and decision making which complement our technical skills. These are important for safe and efficient aviation
Aircraft Engineers deal with a very unique set of human factors challenges The question is not “Do human factors issues affect maintenance?”
But “Where do we start?”